Terms & Conditions

1.1 Account Eligibility

To be eligible for an account, you must be:

• At least 18 years of age
• A legal resident of Bangladesh
• Possess valid identification documents

1.2 Account Maintenance

Account holders must:

• Maintain minimum balance requirements
• Keep contact information updated
• Report any unauthorized transactions

2.1 Online Banking

By using our online banking services, you agree to:

• Keep login credentials confidential
• Use secure internet connections
• Log out after each session

2.2 Mobile Banking

Mobile banking users must:

• Protect device access
• Install security updates
• Report lost devices immediately

3.1 Service Charges

Customers are responsible for:

• Monthly maintenance fees
• Transaction charges
• Special service fees

3.2 Interest Rates

Interest rates are subject to:

• Market conditions
• Account type variations
• Periodic reviews and changes

The bank reserves the right to:

• Close accounts with prior notice
• Freeze suspicious transactions
• Modify terms with notification